How much does shipping cost?
We're happy to inform you that shipping is free for all ramen packs! The declared value of each pack is normally under the allowed duty free amount for most countries. However, please note that depending on your country's import laws, there may be additional custom fees.
When will my pack ship?
After your purchase, your ramen pack will be shipped within 7 days. You'll receive a confirmation email and another email as soon as the pack has been shipped.
What is the estimated delivery time?
Through Japan Post, we send the packs by airmail. This often takes 2-3 weeks. But please note that this can even become 2-3 months, depending on the country and current circumstances (also delays during the pandemic). Some countries may only have seamail as an option.
Are shipments tracked?
Tracking is currently not included for the US and Australia (by airmail). For all other countries, tracking is included.
Which shipping method will be used for my country
How do your subscriptions work?
Will my subscription automatically renew?
No, your subscription will last until the end of the term chosen by you. This means that if you have a 12 month subscription, your subscription will automatically end after the last month of payment (the 12th month).
How do I cancel my subscription?
Log into your Instantramen.jp account and go to “my subscriptions”. From there, please select “Unsubscribe”.
My ramen has not arrived yet, what now?
We send all our ramen packs by airmail to ensure that they reach you as quickly as possible. However, please note that the delivery can be affected by the number of available flights, national holidays, weather conditions, or other factors outside of our control. If your package has not arrived 4 weeks after you’ve ordered, please contact us at email@example.com and we’ll promptly look into it.